Privacy Policy

Privacy Overview

As part of this policy, for customers and visitors in the United States, hexclad explains its personal-information practices in this Privacy Policy. For customer assurance, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Google Advertising and Measurement

Where applicable, we use Cookie technologies and comparable identifiers for site operation, preferences, analytics, security, Google Ads, Remarketing, and Conversion Tracking. In practical terms, advertising partners, including Google, may process identifiers for measurement and relevant advertising under applicable requirements and their published controls.

Data Categories and Uses

Consistent with these terms, depending on the interaction, we collect identifiers, order details, processor-managed payment information, device and browser data, approximate location, browsing activity, communications, and derived preferences. To keep expectations transparent, personal information supports storefront operation, payments, fulfillment, returns, service, fraud prevention, security, legal compliance, measurement, and improvement.

Your U.S. Privacy Choices

For clarity, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. In practical terms, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. For clarity, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Retention, Security, and Requests

For a straightforward customer experience, retention is limited to reasonable business and legal needs such as orders, customer care, fraud prevention, accounting, claims, and compliance. As part of this policy, reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. For eligible requests, our storefront is not intended for children under 13; use the merchant contact details below for privacy requests.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 762 18th Ave, Fairbanks, Alaska 99701, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: support@hexclaci.shop
Phone: (907) 611-2863